For our most commonly asked questions take a look at our frequently asked questions FAQs below. If you have any queries that are not covered here, please head to our RAM service or contact our team who will be more than happy to help.
All previously installed Bluetooth drivers should be removed and built-in adapters should be disabled prior to installing the Broadcom driver. Note: Windows 8 also displays connected Bluetooth devices in this list. Only Bluetooth adapters need to be removed. What does the blue LED light on the adapter indicate? The light should come on even before drivers are installed. If the light does not come on, try a different port or rebooting the machine.
Will the adapter work on Chrome OS? Currently Chrome OS only supports Bluetooth 3. This adapter will allow pairing and connection on Chromebooks with keyboard and mouse only.
This happens with some Windows configurations. For Windows 8, you can use the drivers that are already on your computer. Reactions: thezeldrak , baconface , AsuraVaruna and 1 other person. I do have the TODO version. It's too bad I don't have the older version somewhere. I seem to recall that the driver was supplied on a CD when I bought the mouse. I might still have the CD, but I doubt it. Unfortunately, I don't have a Windows 7 partition anymore, or I would have the driver there.
I'll PM you and provide you with my e-mail, so you can send the file as an attachment. I really appreciate your help! Apr 19, 1 3 15 0. Reactions: Viriality , baconface and ultrarunner The older Utechsmart driver works like a charm! Apr 19, 1 0 10 0. Apr 28, 3 2 15 0. Hi Frollie, I'm having the same issue. Any chance I can get a copy of the older software version? I've tried the Wayback Machine solution.
However, none of the software downloads I'm getting are viable. Reactions: baconface What date did you look at? I think I downloaded from one of the August captures. If that doesn't work for you, I could upload the file to my Google drive and PM you a link. So useful. Glad you got your mouse working. Too bad UtechSmart doesn't support this mouse on Windows I guess they just want you to buy a new one!
Dec 4, 3 0 10 0. Bladeturbo said:. Reactions: AnarionKayto and OkayComputer. May 6, 1 1 10 0. This thread has been a lifesaver. My Venus mouse software wasn't working after redownloading for clean install of Windows Dropbox file with old software works perfectly. I am very happy as I really love my macro buttons! May 8, 2 0 10 0. AsuraVaruna said:. Frollie, You are amazing. I recently changed built a new computer and tried downloading the software from the current UTech Venus website.
I ran into exactly the same issue as ultrarunner. I remember installing the software from a disc before, but I no longer have that disc, nor does my computer have a disc drive.
Instead, I used Wayback Machine to pull up a copy of the the Utech Website and downloaded the driver from there.
If you have any queries that are not covered here, please head to our RAM service or contact our team who will be more than happy to help. What is DPI? Dots per inch DPI is a measure of spatial printing or video dot density, in particular the number of individual dots that can be placed in a line within the span of 1 inch 2.
For example, when DPI is set to be , the cursor will move by dots for every inch the mouse is moved.
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